When paying for your purchase with PayPal from our shop, PayPal Buyer Protection covers them in case there is a problem. If an item doesn’t arrive or is significantly not as described, we will help buyers get a full refund.
To qualify for PayPal Buyer Protection:
- Use PayPal to complete your payment.
- Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Centre* within the timeframe noted in the transaction details. If you can't resolve the issue with the seller, escalate the dispute to a claim within 20 days of the date you opened the dispute.
- Keep your PayPal account in good standing.
* The Resolution Centre is not available on the PayPal app but you can access it via the PayPal website on your desktop.